Privacy Policy

Your privacy is our priority, and we’re dedicated to safeguarding the personal information you entrust to us. This policy details how we collect, use, and protect your information. Please read through to understand your rights and our practices regarding your personal information:

1. What Type of Personal Information Do We Collect?

We collect personal information necessary to offer a seamless shopping experience. This includes:

  • Technical Data: IP address, browser type, device information, and interactions with our website.
  • Contact Information: Name, email address, phone number, and delivery address.
  • Payment Information: Credit/debit card details and billing information.
  • Account Information: Username, password, purchase history, and preferences.

2. How Do We Use Your Personal Information?

We use your personal information to:

  • Comply with legal obligations and secure our operations.
  • Process and complete orders.
  • Communicate order and delivery updates.
  • Personalize your shopping experience by providing recommendations.
  • Improve our website functionality and customer service.

3. Who Do We Share Your Personal Information With?

We may share your personal information with:

  • Legal Authorities: As required by law or to protect the safety of our users.
  • Service Providers: Trusted third parties who assist us in payment processing, order fulfillment, and customer support.
  • Business Partners: For specific campaigns, collaborations, or promotions, where your explicit consent is obtained.

4. Tracking Tools and Use of Cookies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies enable us to:

  • Deliver relevant marketing and advertisements. You can adjust your browser settings to refuse cookies or alert you when they are being used.
  • Remember your login and shopping cart details.
  • Understand and analyze how you use our site.

5. Transferring Your Personal Information

For geographical areas where we are locally based, your personal information is stored and processed locally. However, if our partners or systems are located internationally, we ensure that all data transfers meet local and international data protection standards.

6. Retention Period

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. Retention periods may vary based on regulatory requirements, legal obligations, or your preferences.

7. Your Rights

Depending on your location, you may have rights under data protection laws, including the right to:

  • Withdraw consent for data processing where applicable.
  • Access your data.
  • Request corrections to your data.
  • Request deletion or restrict processing of your data.

8. Protecting Your Personal Information

We implement security measures to protect your personal information against unauthorized access, use, alteration, or destruction. While no method is 100% secure, we continuously improve our security practices.

9. Children

Our services are intended for individuals over the age of 18. We do not knowingly collect information from children under 18. If we become aware of such information, we take steps to delete it.

10. Third-Party Sites

Our website may contain links to other sites. Please note that we are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

11. Changes to This Policy

We may update our Privacy Policy from time to time. Significant changes will be communicated on our website. Please review this page periodically to stay informed.

12. Contact Us

If you would like Us to update the information or preferences We have about you or you have questions and/or concerns about how this Privacy Policy protects your personal information please contact Us by email at info@explorecepic.com.